Overview
A global corporate intelligence and investigations firm is currently looking to appoint a Senior Associate to join its London, Washington DC, Zurich or Singapore offices.
Senior Associates are responsible for handling a full spectrum of investigative assignments, both independently and as part of a team. They exhibit technical and operational expertise in delivering industry leading, client-ready work product. Senior Associates are also innovative and resourceful in the execution of unorthodox assignments.
Senior Associates are effective and confident communicators. They are excellent writers able to interact fluently and intelligently with clients and colleagues. They demonstrate a clear capacity to explain complex issues with clarity and concision. Senior Associates play a key role in mentoring and training junior members of staff, overseeing their research techniques and work product.
Senior Associates understand the importance of administrative and financial discipline in a professional services context. They perform a number of tasks to ensure their team meets or exceeds prescribed KPIs.
The role is client-facing and Senior Associates are expected to represent the company confidently and unsupervised.
Key Responsibilities
- Investigative research: 65%
- Directly undertake (and manage the delivery by others of) a full repertoire of casework.
- Mentoring and training: 20%
- Supervise and train junior staff members and assist senior colleagues in evaluating staff progress.
- Business development and marketing: 10%
- Participate in marketing, including attending and speaking at internal and external events, writing content for marketing materials.
- Support senior management in business development activities as required including by attending client meetings and conferences
- Administration: 5%
- Responsible for accurately and promptly maintaining and submitting timesheets, ensuring contracts and invoices are prepared accurately, sent to clients promptly, and settled/returned as quickly as possible.
- Demonstrate best practices in storing proprietary information including onto Salesforce, internal databases, Google Drive and other archives, as prescribed in company guidelines. Actively monitor junior staff members’ compliance with those guidelines.
Key Targets
- Consistent delivery of excellent work product, on time and on budget
- Demonstrably successful relationships with repeat clients, founded on exceptional work product and client service.
- Well-trained, well-organized and mentored junior members of the team
- Fluency in describing Business Intelligence services and products
- Confidence and fluency in describing all of the company’s services and products
- Demonstrate commitment to improvement and willingness to implement constructive criticism
- Meet or exceeded billable hours and other KPIs
Key Competencies
- A commitment to the very highest standards of professional service provision
- Exceptional writing, proofreading and editing skills, and the ability to encourage these skills in others
- Strong understanding of anti-corruption legislation and its implications for clients and products.
- Willingness to accept and implement constructive criticism
- Strong interpersonal and communication skills
- Hard working, committed and diligent in the pursuit of industry-leading standards
Additional Information
Some working outside normal office hours may be required depending on client demands. Some overseas travel may be required.
